Plan, conduct, and analyze qualitative and quantitative research, including usability tests, user interviews, surveys, field studies, diary studies, and A/B tests.
Translate research findings into actionable insights to inform product and design decisions.
Collaborate with cross-functional teams to define research objectives and ensure user-centered thinking throughout the product lifecycle.
Develop personas, user journey maps, and other UX artifacts to communicate findings.
Advocate for the user and help build empathy within the product team.
Maintain a repository of research insights and best practices.
Stay updated on industry trends, UX research methods, and tools.